When communicating with families, it is essential to:

Focusing on the content of what families are saying is crucial for effective communication. This approach allows practitioners to fully understand the family's perspective, concerns, and needs. By actively listening and concentrating on the information provided, practitioners can build rapport with families, demonstrate empathy, and ensure that they are addressing the families' specific situations. This engagement can lead to more collaborative relationships, where families feel valued and understood, ultimately facilitating better outcomes for the child and the intervention process.

In a supportive environment, practitioners can also identify the key issues that the family is facing and better tailor their interventions to meet these needs. Understanding the content of the family's communication helps establish trust and opens the door for more effective collaboration throughout the treatment process.